Tech + Support

You’ve bought a product and now it seems to have a problem. The maker tells you to contact your network administrator. Like many companies, you don’t have the time, patience or expertise to argue with them, and hours are being spent. Aktiv8 Pro IT Solutions and our highly technical partners will provide several IT Solutions for your office.

Making Sure You're Up & Running

Backup and Business Continuity

Small and midsize businesses are creating more data than ever. Cloud backup and recovery solutions from Aktiv8 Pro IT Solutions are specially designed to help SMB maintain uninterrupted access to their data and ensure business continuity. Whether your data is on-premise in a physical or virtual server, or in the cloud via SaaS applications, only Aktiv8 Pro IT offers end-to-end recoverability and single-vendor accountability.

Network Security

The Aktiv8 Pro IT Security Fabric platform provides true integration and automation across an organization’s security infrastructure, delivering unparalleled protection and visibility to every network segment, device, and appliance, whether virtual, in the cloud, or on-premises. It isn’t hard to imagine the benefits of having someone or something watching over your network 24/7. Networks are made up of computers and devices, any of which can have a problem that affects everybody and everything else.  Aktiv8 Pro IT has Network Security Monitoring. The system watches your network for telltale signs of trouble, usually fixing them before you even know there was a problem. 

Office 365 Deployment

Microsoft Office 365 is a capable, feature-rich applications suite for businesses of every size. If your office has it or is considering getting it, know that you are going to need a little help (or a lot of help) getting it installed, set up and configured for users. Any sophisticated product is going to cause headaches. Regardless of the level of Office 365 you have, it helps to have someone to submit tickets and administrate Exchange, SharePoint and other back-end items. As the Partner of Record for our clients we make this cloud solution a lot less painful.

Managed Security Services

The worst thing that can happen to your business can also spell the end of your business. We are talking about bitcoin ransoms, where an offshore entity infects your computers, network and backups and holds you ransom for bitcoin (which can’t be traced). Aktiv8 Pro IT Solutions offers threat detection, incident response and compliance, all in one package.

EndPoint DNS

Having a good antivirus on your computers and server isn’t good enough anymore. You need to stop the threats before they even know you have a computer at all. That’s Endpoint and DNS Protection. Nothing is better (and more easily set up) than our cloud-based system. Aktiv8 Pro IT Solutions is backed by one of the best names in the business, our solution is perfectly suited to smaller and medium sized businesses like yours.

VoIP

VoIP has a lot of advantages over the traditional phone system. The main reason for which people are so massively turning to VoIP technology is the cost. VoIP is a way to cut down communication cost, add more features to communication and interaction between employees and with customers so that to render the system more efficient and of better quality. Aktiv8 Pro IT VoIP, some features are: 
– Hosted PBX with all the features
– Smart SIP Trunks
– Mobility solution (with apps for Android and iOS)
– Web Conferencing and Meetings
– App Integrations (Salesforce, WordPress plus more)
– Web Fax Solution
– True Unified Communications as a Service (UCaaS)

IT Support

Remote and Onsite IT Support gives you peace of mind knowing that if a problem arises, you have somebody to call about it. Most problems can be solved remotely, meaning that a technician enters your computer from their office, but if the problem can’t be fixed that way, one of our friendly technicians will visit. Aktiv8 Pro IT Solutions, through our partners, we also provide reliable Repair Services for Mobile Phones, Desktop Computers, All Mobile devices, and peripherals.

Managed Services

Aktiv8 Pro IT can provide all that is required of an MSP. Remote and Onsite IT Support gives you peace of mind knowing that if a problem arises, you have a reliable team to call to assist and often solve the issue. Most problems can be solved remotely, meaning that a technician enters your computer from their office, but if the problem can’t be fixed that way, one of our friendly technicians will visit. We are able to provide a free analysis to new customers.